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Getting Change to Happen Part 2: Communicating the Need for Change

Sponsored by: Data Conversion Laboratory Inc.
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: September 20, 2012
This is a free webinar.


In Part 1 of this webinar series, you discovered areas in your operations that are greatly in need of change. That change may require new tools and technology, but is most likely to require introducing new ways of working.

In this presentation, Dr. JoAnn Hackos, President of Comtech Services, Inc., discusses how to communicate the need for change to your organization and to the larger corporation. Many changes require the support of senior management, especially the involvement of a high-level champion. Changes need to be communicated across a middle-management chain so that colleagues who you interact with know what is changing and why the change is necessary. Most importantly, your own team members need to understand the importance of the change, often discovering that their old habits of working are no longer appropriate.


Dr. JoAnn Hackos is President of Comtech Services, a content-management and information-design firm based in Denver, Colorado, which she founded in 1978. She is Director of the Center for Information-Development Management (CIDM), a membership organization focused on content-management and information-development best practices. Dr. Hackos and colleagues are called upon by corporate executives worldwide to consult on strategies for content management, development and organizational management, product interface design, customer studies, Web and traditional information architecture, and tools and technology selection.


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