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Whatever you do, stop it now! Implementing Lean to eliminate waste in a documentation production factory.

Sponsored by: CIDM
Presenter: Nenad Furtula, Bluestream and Galyna Key, Datix
Date Recorded: April 19, 2016
Duration: 1 hour
This is a free webinar.


Abstract

In this presentation, we embark upon re-thinking the entire content production cycle, and we use The Toyota Way as our philosophy. Expect fun and engaging conversation that will make you question some or all of the time-honoured content production processes and to start looking for waste. We will discuss the Lean principles in Japanese car manufacturing and apply them to content production. We will debate that not only can this be done today, but also that it can be done well. Finally, we will look how using Lean together with a good quality DITA/CMS solution can lead to incredible results in reducing production time and costs, improving team morale, and achieving superior product quality. By product, we, of course, mean content output.


Presenters

Nenad Furtula is partner and a VP of Sales and Marketing at Bluestream Database Software. Nenad has been working with XML and bringing XML related products to market for over a decade. Currently his primary professional interest lies in building and socializing a DITA-enabled value-based component content management system called XDocs.

Since discovering the field of technical communication 15 years ago, Galyna remains convinced that it is the coolest and most creative discipline out there. Over the years, she stopped trying to figure out whether she is a project manager, product manager, engineer, designer, tester, localisation expert, or a knowledge architect and decided to have fun changing her hats on a regular basis.

Galyna is currently leading the transformation of customer learning experience (LX) at Datix. Previously, she did the same at Autodesk, where she built a high-performing LX team from the ground up. She holds two Master’s Degrees; one in Philology and another one in Technical Authorship, and she is a Fellow of the Institute of Scientific and Technical Communicators.



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