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Overcoming the Barriers — Getting Collaboration to Work

Sponsored by: Stilo
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: September 8, 2015
Duration: 1 hour
This is a free webinar.


Abstract

Do you believe that you could be more successful in getting customers the information they need if you could get the content providers in their organizations to collaborate? As soon as you begin to broach the idea of collaboration, do you run into barriers? For example, when your team is tasked with developing solutions-oriented content, do you have a hard time finding anyone who knows what the solutions are? Do you have colleagues in other organizations who hoard their content and refuse to work together to develop a coherent strategy?

In this webinar, learn about the most common barriers to collaboration and how to identify them in your organization. Most importantly, learn from Dr. JoAnn Hackos how you can work to overcome them.


Presenter

Dr. JoAnn Hackos is President of Comtech Services, a content-management and information-design firm based in Denver, Colorado, which she founded in 1978. She is Director of the Center for Information-Development Management (CIDM), a membership organization focused on content-management and information-development best practices. Dr. Hackos and colleagues are called upon by corporate executives worldwide to consult on strategies for content management, development and organizational management, product interface design, customer studies, Web and traditional information architecture, and tools and technology selection.

For more than 33 years, Dr. Hackos has addressed audiences internationally on subjects ranging from content management, project management, effective interfaces and information, minimal information products, usability testing, and online and Web-based information, to managing the information design and development process. Her workshops are dedicated to enhancing the practices and products that will best promote customer satisfaction.



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