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New Directions 2015 – Changes in Content Best Practices

Sponsored by: Data Conversion Laboratory
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: April 1, 2015
Duration: 1 hour


The Center for Information-Development Management (CIDM) and Data Conversion Laboratories (DCL) announce the results of our 2015 Industry Trends Survey. Comparisons with these surveys in previous years provides you with a comprehensive view of what is the same and what is changing in technical information best practices.

Dr. JoAnn Hackos, CIDM Director, and Adam Golove, DCL Marketing Director, present the results of the 2015 survey. Learn how participants are publishing information today and how they expect to be publishing information in the next 3 years. We learn that PDFs, long the stalwart of technical information publishing, continues to lose its grip on content delivery. Learn about the barriers teams face when moving to new delivery formats. Discover the perceived impediments to making improvements – search systems that don’t work and current content that is not prepared to meet future needs.

Customers are demanding better ways for finding and using content. This webinar provides valuable insights into what needs to change and how to implement those changes successfully.


Dr. JoAnn Hackos is President of Comtech Services, a content-management and information-design firm based in Denver, Colorado, which she founded in 1978. She is Director of the Center for Information-Development Management (CIDM), a membership organization focused on content-management and information-development best practices. Dr. Hackos and colleagues are called upon by corporate executives worldwide to consult on strategies for content management, development and organizational management, product interface design, customer studies, Web and traditional information architecture, and tools and technology selection.


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