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Lucent Technologies

Comtech served on the creation process team to create a corporate-wide “to_be” process throughout the information-development life cycle. Our focus was to ensure that the newly defined process met goals of efficiency (reduced cycle time, increased productivity, reuse of information modules) and effectiveness (customer quality in information).

Comtech also served on the content architecture team, assessing the work done on the development of information product content plans, the definition of the content object architecture, and the metadata taxonomy model.

In addition, we advised senior management on the implementation of a change-management plan to ensure the success of this massive redesign project.

For more information, visit our Change Management page.

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