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KONE, one of the largest elevator and escalator companies in the world, contracted with Comtech to assess their content management needs and develop an information model and conduct a pilot project for sales information. The processes designed for the pilot project would then be implemented in support of enterprise technical-information management (engineering, services, and support).

Comtech representatives met with KONE at their headquarters in Finland to review background information and meet with enterprise representatives to identify opportunities and issues. In addition to creating a flexible information model and facilitating the sales information pilot project, we assisted in redesigning the information-development life cycle processes. KONE also participated in an internal process maturity assessment study.

For more information, visit our Pilot project page.

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