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Wind River

Comtech Services conducted a process maturity assessment of Wind River’s Technical Publications Department. The assessment was conducted in response to customer loyalty survey results indicating negative customer feedback that concerning the quality and usability of the documentation. The goals of this study were to evaluate Wind River’s practices and processes compared with those of industry leaders in the development of publications and identify key areas for improvement, specifically those areas in which process improvements would yield the greatest benefits to Wind River.

For more information, visit our Process Maturity page.

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