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Consulting

Consulting is not a commodity; you can’t buy a one-size-fits-all, off-the-shelf solution. Instead, you need a custom engagement that addresses the specific needs of your organization at that moment in time. Comtech offers a variety of services that can be contracted individually or combined into a multi-phase project to provide exactly the assistance you need. For an example of how one company has combined our various services in a long-term consulting engagement, click here.

Our consulting team is well-versed in information-development best practices, strategies, and technologies. Each team member offers specializations allowing us to assemble the right experts to meet your specific needs.

No matter what stage of development you are in, Comtech offers services that will increase your effectiveness in managing, designing, and creating information that delights your customer.

Analysis

In the analysis phase of a project, you clarify the goals of your project based on the specific needs of your customer. You identify risks and ensure that your team is ready for the project. In addition, you might wonder how you stack up to your competition.

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Customer Studies

Knowing and understanding your customers is key to your company's success.

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Business Case Development

You’re ready to expand your organization or adopt new technology, but it’s a rare organization that has adequate funds readily on hand.

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Content and Technology Assessment

You need to know how to handle a rapidly expanding warehouse of information assets.

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Management

Across all project phases, you need strong management practices and organizational development.

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Strategic Planning

To remain competitive, you need to anticipate trends, plan ahead, and face the new challenges.

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Process Maturity

To achieve maximum benefit from your resources, your organization needs mature and effective information- and product-development processes.

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Change Management

Without change management in place, organizations risk having team members refuse to embrace innovations or deliberately avoid adopting an innovative practice in their own work.

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Planning

In the planning phase of a project, you identify and develop strategies to meet your project goals.

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DITA Roadmap

Ensure a smooth road to DITA with help from our team in each phase along the way.

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Information Model

An Information Model defines your organization’s information architecture and development strategies.

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Content and Process Redesign

To survive in the current economic climate, organizations must work smarter.

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Development

In the development phase, you write, edit, and style the content that you designed during the design phase.

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Pilot Project

A pilot project validates your design and ensures that you have the processes and tools in place to implement your solution.

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Stylesheet Design

Stylesheets transform XML/DITA source into output.

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CMS Requirements Definition

Comtech can help develop clear requirements to help you select the right tool.

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Implementation

During the implementation phase, you roll out your finished solution and are ready to extend your initiative to the rest of the enterprise.

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CMS Implementation

Comtech has experience with our industry’s leading component content management systems vendors.

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Content Migration

In a full-scale rollout, you may want to migrate as much of your legacy content as possible to the new approach.

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Enterprise Rollout

Comtech provides a full-range of training, consulting, and support for groups expanding beyond a pilot project.

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Evaluation

During the evaluation phase, you gather feedback for your next version or project.

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Metrics

Comtech has experience in developing strategies for collecting metrics to help you prove your ROI or make a business case for funding.

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Usability Testing

Usability testing helps ensure that your customers can easily use your products and information resources.

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Benchmarking and Competitive Analysis

Comtech’s benchmark studies enable you to learn from colleagues and the competition.

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