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A New Content Management Standard—Learn what it’s all about

Sponsored by: CIDM and Jorsek Software
Presenters: JoAnn Hackos, Comtech Services, Inc. and Casey Jordan, Jorsek Software
Date Recorded:...

Abandoning Our Legacy Systems — Knowing when we need to change

Sponsored by: Data Conversion Laboratory
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: January 17, 2013
This is a...

Adopting DITA to Reduce Costs and Increase Productivity--Backing up your Claims

Sponsored by: Adobe Systems Inc.
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: November 19, 2012
This is a free...

Agile Writing: How to avoid merely documenting the interface

Presenter: Bill Gearhart, Comtech Services, Inc.
Date Recorded: May 23, 2013
FREE for CIDM Department Members please visit the CIDM website...

Beyond conditional processing: Practical reuse strategies for every situation

Sponsored by: CIDM
Presenter: Dawn Stevens, Senior Consultant, Comtech Services, Inc.
Date Recorded: July 1, 2015
FREE for CIDM...

Beyond Words Part 8: Rich Data & Analytics

Sponsored by: SDL
Presenter: JoAnn Hackos, Comtech Services, Inc. and Andrew Thomas, SDL
Date Recorded: October 8, 2014
Duration: 1...

Building Enterprise Content Collaboration

Sponsored by: Vasont Systems
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: February 12, 2015
This is a free...

Content Development: Measuring the Trends

Sponsored by: DCL
Presenter: JoAnn Hackos, Comtech Services, Inc. and Mark Gross, DCL
Date Recorded: March 29, 2016
Duration: 1 hour...

Continuous Delivery is not Just for Software

Sponsored by: CIDM
Presenter: Jennifer Chew, Nuage Networks
Date Recorded: November 29, 2016
This is a free...

Controlled Language-It's What's Between The Tags That Matters

Presenter: Bob Sima, Etteplan-Tedopres
Date Recorded: August 22, 2013
This is a free webinar.

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Crossing the Chasm with DITA Part 1: Get Ready ... Get Set

Presenter: JoAnn Hackos
Date Recorded: January 19, 2012

Crossing the Chasm with DITA Part 2: Now Go

Presenter: JoAnn Hackos
Date Recorded: February 23, 2012

Crossing the Chasm with DITA Part 3: Next Grow

Presenter: JoAnn Hackos, Comtech Services, Inc.
Recorded Date: March 22, 2012
...

Curah! How Microsoft is Empowering the Community Through Curated Content

Sponsored by: Comtech Services, Inc. and CIDM
Presenter: Byron Ricks, Microsoft Corporation
Date Recorded: December 4, 2014
This is a...

Delivering Effective Mobile User Assistance

Presenter: Marta Rauch, Oracle Corporation
Date Recorded: August 23, 2012
FREE for CIDM Department Members please visit the CIDM website...

Developing an Authoring Environment that is both Rigid and Flexible

Sponsored by: Comtech Services, Inc. and CIDM
Presenter: Frank Miller Comtech Services, Inc.
Date Recorded: October 16,...

DITA + SEO: How and why you should optimize DITA-based content for search engine optimization

Sponsored by: CIDM
Presenter: Keith Schengili-Roberts, IXIASOFT
Date Recorded: May 24, 2016
Duration: 90 minutes
This is a free...

DITA 1.2 Constraint Mechanism

Presenter: Hal Trent
Date Recorded: August 17, 2011  
FREE for CIDM Department Members please visit the CIDM website for access...

DITA 1.2 Learning and Training: Implementing a Publishing Solution

Presenter: Hal Trent & Bill Gamboa
Date Recorded: January 26, 2012
FREE for CIDM Department Members please visit the CIDM website for...

DITA Adoption: Strengths and Weaknesses

Sponsored by: Data Conversion Laboratory
Presenter: JoAnn Hackos, Comtech Services and Stan Doherty, SimpliVity Corporation
Date Recorded:...

DITA Glass: Perceive everything as DITA

Sponsored by: CIDM
Presenter: George Bina and Radu Coravu, SyncroSoft (Oxygen XML Editor)
Date Recorded: September 16, 2015...

DITA is Not Just for Software: How and Why DITA Has Spread to Other Industry Sectors

Sponsored by: CIDM
Presenter: Keith Schengili-Roberts, IXIASOFT
Date Recorded: June 25, 2015
Duration: 90 minutes
Fee:...

DITA Learning Specialization in Practice

Presenters: Joyce Yun Du, Aleksandra Savic, & Mario Carrière
Date Recorded: June 28, 2012
FREE for CIDM Department Members please...

Documentation and Training: Successful strategies for inter-department content sharing

Sponsored by: Comtech Services, Inc. and CIDM
Presenter: Dawn Stevens, Comtech Services, Inc.
Date Recorded: July 24, 2014
Duration:...

Failing Content Management Projects—Human Causes with Social Solutions

Sponsored by: Comtech Services, Inc. and CIDM
Presenter: Joe Pairman, Mekon Ltd.
Date Recorded: January 8, 2015
This is a free...

Following the Trends - Is Your Content Ready? Survey Results

Sponsored by: CIDM and DCL
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: April 1, 2014
Duration: 1 hour
This is...

Following the Trends: 2017

Sponsored by: DCL
Presenter: Dawn Stevens, Comtech Services, Inc. and Mark Gross, DCL
Date Recorded: March 30, 2017
Duration: 1 hour...

From Static Books to Dynamic Semantic Publishing for Your Documentation

Presenter: Fabrice Lacroix, Antidot
Date Recorded: September 5, 2013
This is a free webinar.

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From Waterfall to Agile: Adapting Traditional Metrics to Measure, Monitor, and Achieve Agile Success

Sponsored by: CIDM
Presenter: Dawn Stevens, Comtech Services Inc.
Date Recorded: January 18, 2017
Duration: 90 minute
This is a...

Get Keyed Up About (DITA 1.3) Keys!

Sponsored by: Comtech Services, Inc. and CIDM
Presenter: Leigh W. White, IXIASOFT Technologies
Date Recorded: January 12, 2017
This...

Get to Gittin’ On: Integrating Code and Content Management in Git

Sponsored by: CIDM
Presenter: Paul Zimmerman, Cisco
Date Recorded: April 4, 2016
Duration: 40 minutes
Recorded live...

Getting Change to Happen Part 1: Making a Business Case for Change

Sponsored by: Data Conversion Laboratory Inc.
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: August 9, 2012
This is a...

Getting Change to Happen Part 2: Communicating the Need for Change

Sponsored by: Data Conversion Laboratory Inc.
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: September 20, 2012
This...

Getting Change to Happen Part 3: A Series of Case Studies

Sponsored by: Data Conversion Laboratory Inc.
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: November 6, 2012
This is...

Going "The Last Mile”: Delivering DITA Content to Mobile Devices

Sponsored by: CIDM
Presenter: Dan Dube, Compass Behavior and André Dubé, Cognilore
Date Recorded: July 27, 2016
Duration: 90...

Hide and Go Seek: Taxonomy and Delivery

Sponsored by: CIDM
Presenter: Dawn Stevens, Comtech Services Inc. and Joe Gelb, Suite Solutions
Date Recorded: March 9,...

How Just a Little Data Analysis Can Improve Your Content

Presenter: Joe Pairman, HTC
Date Recorded: February 5, 2013
This is a free webinar.
...

How to Manage Change When Moving to a Component Content Management Strategy

Sponsored by: Data Conversion Laboratory
Presenters: JoAnn Hackos, Comtech Services, Inc. and Suzanne Mescan, Vasont Systems
Date...

Implementing content strategy through collaboration

Sponsored by: CIDM
Presenter: Ron Hickman, Siemens PLM Software
Date Recorded: February 25, 2016
Duration: 90 minutes
This...

International Standards for Information Development and Content Management – Why are they important to you?

Sponsored by: CIDM
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: August 23, 2016
Duration: 90 minutes
This is...

Just Tag it: How to build a taxonomy and use it to enrich your enterprise content

Sponsored by: CIDM
Presenter: Mark Leher, WAND, Inc.
Date Recorded: April 4, 2016
Duration: 40 minutes
Recorded live...

Keep Calm and Plan for Mobile Delivery with DITA

Presenter: Hal Trent, Comtech Services, Inc.
Date Recorded: December 12, 2013
This is a free...

Learning to love 6am: Developing a global information model with a distributed team

Sponsored by: CIDM
Presenter: Fiona Hanington, Ericsson
Date Recorded: September 30, 2015
Duration: 90 minutes
FREE for CIDM...

Leaving Proprietary Solutions Behind

Sponsored by: Stilo International
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: March 17, 2015
Duration: 1 hour...

Leveraging MathML When Publishing Time is Critical and Multiple Output Types are Supported

Presenter: Hal Trent, Comtech Services, Inc.
Date Recorded: May 7, 2013
This is a free webinar.
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Leveraging Reuse to Enhance the Customer Experience

Sponsored by: CIDM and Comtech Services, Inc.
Presenter: Joshua Steen, Waters Corporation
Date Recorded: May 11, 2017
This is a free...

Managing Global Teams - 101

Sponsored by: CIDM and Comtech Services, Inc.
Presenter: Leticia Guzzetta, Imagination Technologies
Date Recorded: April 13,...

Managing Reusable Content in the Product-Development Life Cycle

Sponsored by: Stilo International
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: April 24, 2014
Duration: 1...

Mediumweight DITA

Sponsored by: CIDM
Presenter: Bob Thomas, Tagsmiths
Date Recorded: April 4, 2016
Duration: 40 minutes
Recorded live from...

Metadata Part 1: Getting to Grips with THE Most Important Aspect of Modern Content

Sponsored by: Comtech Services, Inc. and CIDM
Presenters: Noz Urbina, Urbina Consulting and Nenad Furtula, Bluestream
Date Recorded:...

Metadata Part 2: Metadata and the Future of Content

Sponsored by: Comtech Services, Inc. and CIDM
Presenters: Noz Urbina, Urbina Consulting and Nenad Furtula, Bluestream
Date Recorded:...

Minimalism Revisited — Let’s Stop Developing Content that No One Wants

Sponsored by: Data Conversion Laboratory
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: December 8, 2015
Duration: 1...

Moving to Dynamic Content – Getting Over PDFs

Sponsored by: CIDM
Presenter: Peggy Sanchez, Cray Inc.
Date Recorded: December 16, 2015
Duration: 90 minutes
This is a free...

New Directions 2015 – Changes in Content Best Practices

Sponsored by: Data Conversion Laboratory
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: April 1, 2015
Duration: 1...

Optimizing the DITA Authoring Experience

Sponsored by: Data Conversion Laboratory
Presenter: Scott Hudson, Senior Consultant, Comtech Services, Inc.
Date Recorded: May 12,...

Overcoming the Barriers — Getting Collaboration to Work

Sponsored by: Stilo
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: September 8, 2015
Duration: 1 hour
This is...

Political Savvy

Presenter: Daphne Walmer, Medtronic
Date Recorded: August 30, 2012
FREE for CIDM Department Members please visit the CIDM website for...

Preparing Your Team for the Next 5 Years of DITA

Sponsored by: Comtech Services, Inc. and CIDM
Presenter: Hal Trent, Comtech Services, Inc.
Date Recorded: June 19, 2014
Duration: 90...

Productivity Paradox: The Challenges of DITA Adoption

Sponsored by: Comtech Services, Inc. and CIDM
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recorded: January 13, 2015
This...

Publishing Training Content using DITA

Sponsored by: Comtech Services, Inc. and CIDM
Presenter: Hal Trent, Comtech Services, Inc.
Date Recorded: July 2, 2013
FREE for CIDM...

Reflecting on a decade of DITA: What I’d do differently

Presenter: Buddy Lee, Jack Henry and Associates
Date Record: July 19, 2012
FREE for CIDM Department Members please visit the CIDM website...

Reinventing Content Publishing

Sponsored by: CIDM
Presenter: Ann Beebe, Microsoft Dynamics AX
Date Recorded: February 17, 2016
This is a free...

Short Descriptions Shouldn't Be a Tall Order: Writing Effective Short Descriptions

Sponsored by: CIDM
Presenter: Keith Schengili-Roberts, IXIASOFT and Joe Storbeck, JANA
Date Recorded: November 30, 2016
This is a...

Sowing Seeds of Transformation: How One Technical Documentation Team Changed an Industry

Sponsored by: CIDM
Presenters: Susan Lalor, California Casualty and Chip Gettinger, SDL
Date Recorded: October 13, 2016
Duration: 90...

Sprinkle the Pixie Dust: How to Sell Your Content Management Initiative Internally

Sponsored by: Data Conversion Laboratory
Presenter: JoAnn Hackos, Comtech Services, Inc. and Suzanne Mescan, Vasont Systems
Date Recorded:...

Standards for Standards Organizations

Sponsored by: Vasont Systems
Presenter: JoAnn Hackos, Comtech Services, Inc. and Bill Burns, Vasont Systems
Date Recorded: December 14,...

Taking the Pain out of SME Review

Presenter: Nenad Furtuda, George Bina, and Frank Miller
Date Recorded: March 27, 2012
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Technical Content: The New Goldmine

Sponsored by: CIDM
Presenter: Gerry McGovern and JoAnn Hackos
Date Recorded: March 13, 2014
This is a free...

Technical Documentation = Marketing

Sponsored by: Comtech Services, Inc. and CIDM
Presenter: Berry Braster, Etteplan
Date Recorded: February 22, 2017
This is a free...

The $400 Million Dollar Prize -- Reducing content costs and improving quality in regulated industries

Presenters: JoAnn Hackos, Comtech Services, Inc. and Marc Miller, Crimson Life Sciences
Date Recorded: November 29, 2012
This is a free...

The Best of Both Worlds: A Holistic Approach to DITA Authoring, Publishing, and Content Management

Sponsored by: Comtech Services, Inc. and CIDM
Presenter: Stefan Gentz and Dustin Vaughn, Adobe
Date Recorded: December 15,...

The Demise of the Manual

Sponsored by: CIDM
Presenter: JoAnn Hackos, Comtech Services and Nenad Furtula, Bluestream
Date Recorded: March 23, 2016
Duration: 1...

The Internet of Things: Extending Automated and Triggered Help Content to your Customers and your Service Personnel

Sponsored by: CIDM
Presenter: Hannan Saltzman, Zoomin
Date Recorded: May 10, 2016
Duration: 90 minutes
This is a free...

Topic-based publishing approach adopted by Juniper Networks

Presenter: Rajal Shah, Juniper Networks
Date Recorded: May 31, 2012
FREE for CIDM Department Members please visit the CIDM website for...

What is the State of Collaboration Today?

Sponsored by: Comtech Services, Inc. and CIDM
Presenter: JoAnn Hackos, Comtech Services, Inc. and Patrick Bosek, Jorsek LLC
Date Recorded:...

Whatever you do, stop it now! Implementing Lean to eliminate waste in a documentation production factory.

Sponsored by: CIDM
Presenter: Nenad Furtula, Bluestream and Galyna Key, Datix
Date Recorded: April 19, 2016
Duration: 1 hour...

Who’s Afraid of Structured Writing?

Sponsored by: CIDM
Presenter: JoAnn Hackos, Comtech Services, Inc.
Date Recored: October 29, 2015
FREE for CIDM Department Members...

Why Is DITA So Hard? Understanding the link and configuration management challenges inherent in technical documentation.

Sponsored by: CIDM
Presenter: Eliot Kimber, Contrext, LLC
Date Recorded: January 20, 2016
Duration: 1 hour
This is a free...

Working with Your Localization Vendor

Sponsored by: Comtech Services, Inc. and CIDM
Presenter: Katherine (Kit) Brown-Hoekstra, STC
Date Recorded: March 5, 2015
Duration:...

Writing for an Audience of Machines: Developing content for question-answering systems

Sponsored by: Comtech Services, Inc. and CIDM
Presenters: David Steinmetz and Rob Pierce, IBM
Date Recorded: November 12, 2014
This...

Writing for the 21st century: Writing for the machines

Sponsored by: CIDM and Comtech Services, Inc.
Presenter: Fabrice Lacroix, Antidot
Date Recorded: April 5, 2017
Duration: 90 minutes...

Your Organization May Be Ready for Mobile, but Is Your Content?

Sponsored by: Data Conversion Laboratory
Presenter: Hal Trent, Comtech Services, Inc.
Date Recorded: November 11, 2014
This is a free...
90-minute webinars are a great way to learn about the latest technical innovations, the details of the DITA standard, or new ideas about managing information development. Register for an upcoming webinar today, or request the recording of any of the archived webinars. Some are offered at no cost and others for a small fee. Let us know about topics that interest you as we plan future offerings. Click one of the categories below.
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